You can place orders securely, with complete confidence, directly on-line. We use a Shopping Cart order system so all you have to do is simply browse through our products adding your choices to the Shopping Cart as you go along.
After you have made your choices you will be taken to a secure server site for the processing of your order. Chequers of Stratford uses purpose-built software combined with the secure hardware of our commerce partner PROTX to provide the customer with a reliable, secure arena in which to process purchases.
Items will be despatched within 7 working days, however we endeavour to send most items by return.
Chequers of Stratford endeavour to provide the best service possible to their customers, but if you have any complaints about our service or any goods you purchase from us please contact us using the contact form on this site or write to our Customer Care Department.
Returns
Goods may be returned in original packaging with all labels attached within 7 days of receipt at senders expense. This does not affect your statutary rights.
Security
Chequers of Stratford believe that your online shopping experience should be as safe as possible, and to that effect we have always adopted the latest security measures.
When you proceed to the checkout, you are automatically transferred to the secure server of our commerce partner, PROTX. All information collected by PROTX is encrypted so that it cannot be accessed. You are as safe as technology will allow while on the PROTX server.
